Privacy policy.

General Terms

This Privacy Policy explains how I, Suzie Carr Counselling, use and protect any information that you give to me when you use this service.

I am committed to ensuring that your privacy is protected.  Should I ask you to provide certain information by which you can be identified when using my services, then you can be assured that it will only be used in accordance with this privacy policy.

I will hold any personal data (email, telephone number etc.) for the running of my counselling business, including contacting you about appointments.  I will not contact you for any other reason.  I will keep basic details for 5 years and therapy notes for 3 months after the end of therapy, or when I last hear from you.

You have the right to ask to see the information I hold about you, should a request be made I can arrange for any information I hold to be viewed during a session.  You can ask me to change any information that I hold about you that is incorrect.  You have the right to delete information that I hold about you, which I will do apart from any information that I have a legal right obligation to keep – for example for business tax purposes.

Should you wish all data to be deleted during our work I may not be able to continue to offer you a service.

If you wish to complain about how I handle data, in the first instance please contact me, Suzie Carr, Data Controller at Suzie Carr Counselling.  If your complaint is not resolved to your satisfaction you can contact the Information Commissioners Office https://ico.org/uk/concerns/handling/ or 0303 123 1113.

I may change this policy from time to time and I suggest that you regularly check this page to ensure that you continue to be comfortable with the measures that I am taking to protect your privacy.  Any changes to this policy will be posted on this page and, where appropriate, will be notified to you by email.

This policy is effective from 1 January 2023.

By visiting www.suziecarr.com (my website) you are accepting and consenting to the practices described in this policy.

Analytics

This website collects personal data to power the website analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

The website shares this information with Squarespace, my website analytics provider, to learn about site traffic and activity.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit the cookies Squarespace uses.